If you are unhappy with any product you purchase on this website for any reason, you may return it in its original condition within 14 working days and a full refund will be provided (excluding delivery costs). If the reason for the return is the result of our error and you do not wish to receive a replacement, or if the item was damaged before it reached you, we will also refund the delivery costs.
Books printed-on-demand can sometimes include trimming, printing or finishing errors. These are out of the author's control and can result in unique objects that carry within them the traces of the manufacturing process. However, where such errors impinge on your appreciation of the work, replacements can be provided within reason.
To make a return please send the item securely wrapped, along with your delivery note and a letter explaining the reason for the return to the address below:
4 Barrass St,
Manchester M11 2LS
We recommend you use a recorded delivery service. If you have any other queries about this returns policy, please email firstname.lastname@example.org.